Yes. You can allow selected customers to change the sender’s address for an order and thus to send the order in their own name. The prerequisite for this is that the respective customer is a registered user and has the status “Reseller”.
There are two ways to get the status “Reseller” for registered customers in your Partnershop:
- Automatic assignment of the status “Reseller” when registering in the Partnershop.
The customer can already select the customer card “reseller” when logging into the Partnershop. - Manual award status “Reseller” by request of the customer from them.
The customer gets the status “Reseller” on request (e-mail, phone) awarded by them.
The status (Reseller) will setup via the backend in Marketing > Customers area. By click the button “Edit” you can change the “Key Account Type” of the customer.
With the status “Reseller”, the customer is given the option of entering a different sender’s address in the first order step. To do this, the checkbox “Change sender’s address” is selected.
Users without the status “Reseller” will not see the selection “Change sender’s address” in the first order step.
By default, the Neutral Shipper Address (Backend > Settings > Sender’s address) is used as sender.
Note
The function “Different sender’s address” is only available for registered users – but not for guest users.